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Annual Report 2015

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Quality Policy

The Quality Policy is one of the key quality management documents that outlines main priorities and principles of PJSC IDGC of the North-West and a basis for goal and objective setting at all management levels.

The Company’s priority is to build efficient electricity distribution grids and continuously improve the quality and accessibility of its services, understanding quality as compliance with the technical requirements for electricity transmission and maintaining of a high quality customer service.

The Quality Policy was approved by the General Director and communicated to all employees of PJSC IDGC of the North-West The Quality Policy of PJSC IDGC of the North-West is published on the Company’s website . .